Terrapin Tech LLC is a family-owned business based in Northfield, VT. We offer clear and customizable IT solutions to help community businesses and nonprofits thrive.

MEET THE TEAM

James "Turtle" Robertson, Owner & Tech

With 10 years of experience in the IT field, Turtle brings his love of problem-solving and expertise to assist his clients.

Turtle has held a variety of roles in the world of IT, from help desk to senior systems administrator. He has extensive knowledge of both enterprise-level IT systems and home network solutions, giving him the ability to tailor services to a wide range of clients. Turtle believes that providing excellent customer service and demystifying the complexities of IT systems empowers customers to make the best choices for their business or nonprofit.

Turtle got his name from his time on the Appalachian Trail, where he first fell in love with the Northeast. He returned to the mountains of Vermont two years after his hike, fell in love with Caitlin, and never left.

Caitlin Miller, Owner & Admin

Caitlin handles the behind-the-scenes at Terrapin Tech LLC. With almost a decade of experience working in Vermont nonprofits, she believes that well-organized systems and mission-driven work make the world go round.

Caitlin has worked in administrative and public-facing roles, developing both a love of functional spreadsheets and a love for connecting people with the resources and services that help them thrive. She hopes Terrapin Tech can provide the local support our community's small businesses and nonprofits need to thrive, too.

Caitlin grew up across the river in New Hampshire. She came to Vermont because of her love for the Green Mountains, also fell in love with Turtle, and never left.

Gertie, Chief Gremlin Officer

As CGO, Gertie takes her role of barking and stealing socks seriously. She wears many hats here at Terrapin Tech, including timekeeper and on-site security. Gertie has an uncanny ability to never let a mealtime slip by or a package get delivered unnoticed.

Gertie believes that couches are made for napping, lawns are meant for digging, and peanut butter is meant for eating straight out of the jar. Although she has no idea what a computer is or how to spell "internet," she is an integral part of Terrapin Tech and brings unparalleled enthusiasm to everything she does.